Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Required skills
analytical skills to evaluate opportunities
communication skills to liaise with management, technical staff and end users of an organisation
initiative and enterprise skills to plan innovations in line with business strategies
literacy skills to produce reports and proposals
numeracy skills to produce a cost-benefit analysis
planning and organisational skills to plan a strategy to be implemented over time
research skills to identify appropriate technologies to fit with an organisation’s requirements.
Required knowledge
culture of the business versus traditional business models
internal and external sources of information
legal, ethical and security issues relating to business strategies
records-management principles
relevant legislation from levels of government that effect business operation, especially regarding OHS and environmental issues, equal opportunity, industrial relations and anti-discrimination
structure of the business.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Aspects of the business may include: | customer service delivery of core services delivery of products market development product development. |
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist